Why Phone Interpreters Are Needed
Most companies are now providing services in many different languages. When you call your internet provider, pharmacy or local retail store you have probably heard “For Spanish press 9” or something similar. This however does not necessarily mean that there are Spanish agents available. Most businesses are using phone interpreters.
Over-the-phone interpreters are live bilingual professionals that make oral communication between various parties easier. They have become very convenient due to the accessibility of their services. If you are using a reliable language service provider, you will have access to a professional interpreter 24/7 regardless of location in only seconds.
Phone interpreters also help lower costs. If you are already using interpreting services you know that booking an interpreter is expensive. The cost of booking an onsite interpreter is around $100-$300 per hour. You most also consider transportation costs, waiting times, and canceled appointments. On the other hand, with telephonic interpretation you only pay for what you use. The time is generally calculated in 1 minute increments. This means that if you use the interpreter for 5 minutes, you will billed for those 5 minutes only.
If you are not currently using interpreting services you may be missing out on business. According to an American Community Survey approximately 62 million people in the US speak a language other than English at home. This is a 32 percent increase since the year 2000. Not to mention the other 6 billion people on Earth that do not speak English.
Having access to phone interpreting has many benefits. It can help you reduce costs, increase productivity, and make meaningful connections. We hope that this article will help you give the service a try.
If you have any questions or would like to get more information on this topic, feel free to contact us here.